FAQ's

What is ClosetLux Fragrance?

ClosetLux Fragrance is a luxury perfume brand offering high-quality fragrances crafted with premium ingredients for a long-lasting scent experience.

Do you accept returns or offer refunds?

No, all sales are final. We have a No Return & No Refund Policy on all products, including wholesale orders and membership fees. Please review our policy before making a purchase.

How can I place an order?

You can shop directly on our official website: www.closetluxfragrance.com. Simply select your desired products, add them to your cart, and proceed to checkout.

Do you offer wholesale pricing?

Yes, we offer wholesale options for businesses. However, the wholesale membership fee is non-refundable. For more details, contact us at contact@closetluxfragrance.com.

What payment methods do you accept?

We accept all major credit/debit cards and other secure payment options listed at checkout.

How long does shipping take?

Shipping times vary depending on your location. You will receive an estimated delivery date at checkout. Once your order is shipped, you will receive a tracking number.

Do you ship internationally?

Yes, we offer international shipping. However, shipping rates and delivery times vary based on location.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us within 48 hours of delivery at contact@closetluxfragrance.com with clear photos of the damaged product. We will review your request and offer a solution if applicable.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this to track your order on the carrier’s website.

Can I change or cancel my order after placing it?

No, once an order is placed, it cannot be modified or canceled. Please double-check your details before completing your purchase.

Are your fragrances long-lasting?

Yes, ClosetLux Fragrance perfumes are formulated with high-quality ingredients for a luxurious and long-lasting scent experience.

How can I contact ClosetLux Fragrance?

You can reach us at:
📧 Email: contact@closetluxfragrance.com
🌐 Website: www.closetluxfragrance.com